Contact us with your questions, comments, suggestions.

 
 
 

TECHNICAL ASSISTANCE

If you need technical assistance, please visit our official forums. This will be the best and fastest way for you to get help.

To log bugs or issues with us directly, please visit our public bug database here: 
https://hinterlandgames.atlassian.net/projects/TLDP

For additional support, please contact us at support@hinterlandgames.com


PRESS ENQUIRIES & MEDIA KIT

We’re happy to field all press inquiries. To request a key, please fill this form.
You can also contact us directly at press@hinterlandgames.com
You can also download the Media Kit for The Long Dark, here.


STREAMING

If you have a YouTube or Twitch channel and want to produce content using The Long Dark, you have our permission to do so. Please fill this form to request a key.

You can also contact us directly at streamers@hinterlandgames.com


GENERAL INQUIRIES

For all other questions, please use the contact form below. For a business opportunity, please include “Business Opportunity” in your subject. Job applications should be submitted from the Careers page.


GUIDELINES FOR USER-GENERATED CONTENT

We also know many of our fans like to create trailers, short films, stories, art, and other work inspired by Hinterland Studio and The Long Dark. For these fan creations, we ask that creators clearly label their work as “fan-inspired” in the title and if applicable, in the video itself. This makes it easier for us to share all the compelling fan creations that emerge from our growing community.


INNOVATION AND INTELLECTUAL PROPERTY RIGHTS

Design and innovation are at the heart of the games created, developed and marketed by Hinterland Studio Inc. We have devoted and continue to devote significant resources in research and development to design products to create memorable original interactive experiences for our users. Hinterland takes great steps to protect and enforce its intellectual property rights so that our users are made aware and are assured of the quality and the source of our products. To protect our proprietary rights and quality, we rely on a combination of intellectual property rights in the United States, Canada and internationally, including patents, trademarks, copyrights, trade secret laws, license agreements, and contractual provisions.

Only Hinterland and its authorized distributors and licensees may use the Hinterland’s intellectual property rights in advertising, promotional, and sales materials. Using our products or intellectual property rights does not give you ownership of any intellectual property rights in our products or the content you access. User-generated content based on Hinterland’s intellectual property must be clearly marked as having been created by fans, and cannot be
commercialized. For additional information see authorized use conditions and restrictions, please visit this page.

If you are unsure whether you may be infringing on any of our intellectual property rights or trademarks, or would like to discuss licensing opportunities, please contact us by using the form below.

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